This Privacy Policy governs the information practices of BrillianceLab ("BrillianceLab," "we," "us," or "our"). It describes the types of information we collect about you when you use the BrillianceLab website and the BrillianceLab suite of products, including but not limited to RevFinder, SalesBossSuite AI, Youlogy, and SalesBossSuite CRM (collectively, the "Services").
This Privacy Policy does not apply to any information you provide to us offline or through other means (for example, at a live event, by telephone, or through the mail).
By visiting and using the Site or Services, you agree that your use is governed by this Privacy Policy. We may update this Privacy Policy from time to time. When we do, we will post the changes on this page. Your continued use of the Site after we post any such changes constitutes your acceptance of the modified Privacy Policy.
Information You Provide to Us. We may collect and store personal or other information that you voluntarily provide to us, including:
Your name, email address, company name, and offer details when you join a waitlist, create an account, or sign up for onboarding.
Billing information, including name, address, phone number, and payment method details when you purchase a subscription or service.
Communications, replies, and content you submit through our Site, Services, or in conversations with our team.
Closed-won conversation data, sales messaging, brand voice samples, and other business information you provide for the purpose of training BrillianceLab AI systems on your founder voice.
Information Collected Automatically. As you navigate the Site and Services, we may automatically collect information including your IP address, browser type, device identifiers, referring URLs, pages visited, and the duration of your visits. This helps us improve performance, measure traffic, and deliver a better user experience.
Cookies and Similar Technologies. We use cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience, deliver relevant content and advertising, identify unique users, and analyze trends. You can disable cookies in your browser settings, though some features of the Site may not function properly as a result.
We use the information we collect to:
Provide, operate, and improve the Site and Services.
Train, calibrate, and personalize BrillianceLab AI systems for your account.
Communicate with you about your account, waitlist status, onboarding, support, and updates.
Send you marketing, promotional, and educational messages, which you may opt out of at any time.
Process payments and manage subscriptions.
Display targeted advertising on third-party platforms.
Protect against fraud, abuse, and unauthorized use of the Services.
Comply with applicable legal obligations.
Unless you tell us otherwise in writing, we may use and disclose collected information for any purpose that enables us or a third party to provide information about products and services we believe may be of interest to you.
We may share your information with:
Service providers and contractors who help us operate the Site and Services, such as hosting, payment processing, analytics, customer support, and email delivery.
Third-party advertisers and platforms that help us run marketing campaigns.
Professional advisors including lawyers, accountants, and auditors.
Legal authorities when required by law or to protect the rights, property, or safety of our users, our company, or others.
Successor entities in the event of a merger, acquisition, restructuring, or sale of assets.
We do not sell your personal information to third parties.
Because BrillianceLab products are designed to learn from, mirror, and operate within your business communications, we may process your closed-won conversations, sales messaging, founder voice samples, and other business content for the purpose of training and operating AI models specific to your account.
You retain ownership of your business content. We do not use your private, account-specific data to train models used for other clients. Aggregated, anonymized data that does not identify you may be used to improve our overall systems.
You can request deletion of your training data at any time by contacting us.
Our Site and Services may include links to or integrations with third-party platforms, such as social media platforms, email providers, SMS providers, CRMs, calendar tools, and analytics services. These third parties operate under their own privacy policies, which we do not control. We encourage you to review their policies before using them.
We may use analytics and advertising services, including those provided by Google and Meta. These services may use first-party and third-party cookies to collect data about your interactions with our Site. You can opt out of personalized advertising through the privacy settings of each platform.
Depending on where you live, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict the processing of your data, and the right to opt out of certain uses. To exercise any of these rights, contact us through the contact information provided on our Site.
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for residents of the European Union and United Kingdom, the California Consumer Privacy Act (CCPA) for residents of California, and Canada's Anti-Spam Legislation (CASL) for Canadian residents.
The Site and Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from anyone under 18. If we learn we have collected personal information from a person under 18, we will delete it.
Your data is stored on secure servers operated by BrillianceLab and our trusted service providers. We use industry-standard administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
You may unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any message.
We may update this Privacy Policy at any time. When we do, we will post the updated version on this page. Material changes will be communicated to active users via email or in-product notice.
Please read these Terms and Conditions ("Terms") carefully before using BrillianceLab.
The capitalized terms below have the following meanings, regardless of whether they appear in singular or plural form:
"BrillianceLab," "we," "us," or "our" refers to the company operating as BrillianceLab.
"You" or "Client" means the individual or legal entity accessing or using the Services.
"Services" means the BrillianceLab suite of software, AI systems, and related professional services, including but not limited to RevFinder, SalesBossSuite AI, Youlogy, and SalesBossSuite CRM, together with all updates, enhancements, and ancillary services.
"Platform" means the BrillianceLab cloud-based application and any related interfaces, dashboards, or APIs provided as part of the Services.
"Site" means the BrillianceLab website.
"Account" means the unique account you create to access the Services.
"Subscription" means access to the Services offered on a recurring basis.
"Client Data" means any information, content, or materials you or your authorized users upload, submit, or provide to the Platform.
"Authorized User" means any individual you authorize to access the Services on your behalf, including employees, contractors, agents, setters, closers, and operations staff.
"AI Output" means any text, suggestions, replies, summaries, qualifications, or other outputs generated by BrillianceLab AI systems.
"Third-Party Services" means any third-party platforms, integrations, or services accessible through the Platform.
These Terms govern your access to and use of the Services and form a binding agreement between you and BrillianceLab.
By creating an Account, joining a waitlist, accessing the Platform, or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use the Services.
You represent that you are at least 18 years of age and have the legal authority to enter into these Terms on behalf of yourself or the entity you represent.
BrillianceLab provides AI-powered sales, brand, strategy, legacy, and CRM systems built for established founders selling premium offers. The Services are designed for and made available to clients whose offers meet our minimum eligibility criteria, which we may update from time to time.
We reserve the right to modify, enhance, suspend, or discontinue any part of the Services at any time, decline to provide Services to any prospect or client at our discretion, add, remove, or modify products within the BrillianceLab suite, and update integrations, integration partners, and technical capabilities.
We will provide reasonable notice of material changes that affect your active subscription.
Certain BrillianceLab products may be made available through a waitlist or founding cohort. Joining a waitlist does not guarantee access. We reserve the right to approve, decline, prioritize, or sequence onboarding at our sole discretion.
Founding cohort members may receive special pricing, priority onboarding, and access to features in development. Pricing and features for founding members are subject to the specific terms communicated at the time of onboarding.
When you create an Account, you must provide accurate, complete, and current information at all times. You are responsible for safeguarding your login credentials, all activity that occurs under your Account, ensuring your Authorized Users comply with these Terms, and notifying us immediately of any unauthorized access or security breach.
You may not select a username that impersonates another person or entity, infringes any third-party rights, or is offensive.
Subscription Period. Certain Services are available only with a paid Subscription. Subscriptions are billed in advance on a recurring basis, monthly, quarterly, annually, or as otherwise specified at the time of purchase, and automatically renew at the end of each period unless cancelled.
Cancellation. You may cancel your Subscription renewal through your Account settings or by contacting us. Cancellation takes effect at the end of your current billing period. You will retain access to the Services through the end of the paid period.
Billing. You agree to provide accurate billing information and to maintain a valid payment method. If automatic billing fails, we may issue an electronic invoice that you must pay within the period stated on the invoice.
Fee Changes. We reserve the right to modify Subscription fees. Fee changes will take effect at the start of the next billing period after reasonable prior notice. Your continued use of the Services after a fee change constitutes acceptance of the new fees.
Refunds. Except where required by applicable law, paid Subscription fees are non-refundable. Refund requests may be considered on a case-by-case basis at our sole discretion.
Founding Cohort Pricing. Founding member pricing, if offered, is locked in for the term communicated at onboarding. After that term, standard pricing applies unless otherwise agreed in writing.
You agree that you will not, and will not permit any Authorized User to:
Use the Services to store, send, or transmit content that is illegal, harmful, abusive, defamatory, fraudulent, infringing, or that violates third-party rights.
Use the Services to send unsolicited communications in violation of applicable anti-spam laws.
Share your account access with anyone other than an Authorized User.
Sell, resell, sublicense, rent, or lease the Services.
Reverse-engineer, decompile, or attempt to extract the source code of the Services.
Use the Services to build or benchmark a competing product.
Use the Services in any way that disrupts or compromises their integrity or performance.
Use the Services in violation of any applicable laws or regulations.
Use the Services in connection with any offer that violates third-party platform terms or applicable consumer protection laws.
You are solely responsible for the accuracy and lawfulness of the Client Data you upload, obtaining all necessary consents from your contacts, leads, and customers before allowing BrillianceLab to process their data on your behalf, the conduct of your Authorized Users, and the legality and accuracy of the offers, claims, and statements you make to your audience.
BrillianceLab Services rely on artificial intelligence technologies, including third-party large language models. You understand and agree that AI is inherently complex and outputs may not always be accurate, complete, or reliable. You and your Authorized Users are responsible for reviewing AI Outputs before sending them, publishing them, or relying on them for business decisions. We make no representations or warranties regarding the accuracy, completeness, fitness, or reliability of AI Outputs.
AI Outputs generated by founder-voice mirroring are produced based on the content and samples you provide. You remain responsible for the messages sent under your name or your business's name. AI Outputs are not, and should not be relied upon as, legal, financial, medical, tax, or other professional advice.
You agree to use AI Outputs at your own risk. To the maximum extent permitted by law, BrillianceLab is not liable for any loss, damage, or harm resulting from your use of, or reliance on, AI Outputs.
Our Intellectual Property. BrillianceLab retains all rights, title, and interest in and to the Services, the Platform, the BrillianceLab brand, the names RevFinder, SalesBossSuite AI, Youlogy, and SalesBossSuite CRM, the Champagne Sales System methodology, all underlying software, models, frameworks, documentation, and any associated intellectual property.
Limited License to You. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes during your active Subscription, subject to these Terms.
Your Client Data. You retain all rights, title, and interest in and to your Client Data. You grant BrillianceLab a limited, worldwide, royalty-free license to host, process, and use your Client Data solely for the purpose of providing, securing, maintaining, and improving the Services for your account.
Feedback. If you provide feedback, suggestions, or ideas about the Services, you grant BrillianceLab a perpetual, irrevocable, royalty-free license to use that feedback for any purpose.
The Services may integrate with third-party platforms such as social media, email, SMS providers, CRMs, and AI APIs. Your use of any Third-Party Service is governed by that third party's own terms and privacy policies. BrillianceLab is not responsible for the availability, reliability, content, or practices of any Third-Party Service.
By using integrations with Third-Party Services, you authorize BrillianceLab to access your Client Data in connection with that integration as needed to provide the Services.
Each party agrees to keep the other party's Confidential Information confidential and to use it only for the purpose of performing under these Terms. Confidential Information includes business strategies, client lists, pricing, technical specifications, founder-voice training data, and any other non-public information disclosed by one party to the other.
Confidentiality obligations do not apply to information that is publicly available, was already known by the receiving party, or is required to be disclosed by law.
These obligations continue for five years following the termination of these Terms.
BrillianceLab will use commercially reasonable efforts to make the Platform available and operational. However, we do not guarantee uninterrupted, error-free, or always-available access. The Services may be temporarily unavailable due to scheduled maintenance, emergency maintenance or security incidents, outages or disruptions caused by third-party providers, or Force Majeure Events.
To the maximum extent permitted by law, BrillianceLab's liability for service interruptions is limited as set out below.
The Services are provided "as is" and "as available," without warranty of any kind, express or implied, to the fullest extent permitted by applicable law.
BrillianceLab expressly disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement, warranties that the Services will meet your requirements, warranties that the Services will be uninterrupted, error-free, or secure, warranties regarding the accuracy or reliability of AI Outputs, and warranties regarding the financial, sales, or business outcomes you may achieve using the Services.
We make no representations or guarantees regarding revenue results, conversion rates, return on investment, or any specific business outcome. Your results depend on factors outside our control, including your offer, audience, market, execution, and team.
Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the exclusions apply to the greatest extent permitted by applicable law.
To the maximum extent permitted by applicable law, in no event shall BrillianceLab or its affiliates, officers, employees, agents, or suppliers be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to lost profits, lost revenue, lost business opportunity, lost data, business interruption, or loss of goodwill, arising out of or related to your use of the Services, even if BrillianceLab has been advised of the possibility of such damages.
BrillianceLab's total cumulative liability arising out of or relating to these Terms or the Services shall not exceed the greater of the total fees paid by you to BrillianceLab in the twelve months preceding the event giving rise to the liability, or one hundred U.S. dollars if you have not paid us any fees.
Any claim arising from or related to the Services must be brought within one year of the date the claim arose, or it will be permanently waived.
Nothing in these Terms limits liability that cannot be limited by law, including liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence.
Some jurisdictions do not allow the limitation of incidental or consequential damages. In those jurisdictions, our liability is limited to the greatest extent permitted by applicable law.
You agree to defend, indemnify, and hold harmless BrillianceLab and its affiliates, officers, employees, and agents from any claim, demand, loss, damage, cost, or liability, including reasonable legal fees, arising from or related to your Client Data, your or your Authorized Users' use of the Services, your violation of these Terms, your violation of any third-party right including intellectual property, privacy, or publicity rights, any messages, offers, or communications sent under your account including those generated by AI Outputs, and your products, services, offers, or business practices.
You may cancel your Subscription at any time through your Account or by contacting us. Cancellation takes effect at the end of your then-current billing period.
We may suspend or terminate your access to the Services at any time, with or without notice, if you breach these Terms, fail to pay fees when due, if we believe your use of the Services may harm BrillianceLab, our users, or third parties, if we are required to do so by law, or if we discontinue all or part of the Services.
Upon termination, your right to access and use the Services immediately ends, you remain liable for all fees and amounts owed up to the date of termination, we may at our discretion delete your Client Data after a reasonable transition period, and provisions that by their nature should survive, including intellectual property, confidentiality, liability, and dispute resolution, will continue in effect.
Neither party shall be liable for any delay or failure to perform, other than payment obligations, due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, riots, labor disputes, internet or telecommunications outages, governmental actions, or pandemics ("Force Majeure Events").
Before initiating any formal legal action, you agree to attempt in good faith to resolve any dispute by contacting us. We will attempt to resolve the dispute informally within thirty days.
You and BrillianceLab agree to resolve disputes only on an individual basis, not as part of any class or representative action.
By providing your phone number or email address, you consent to receive customer support, transactional, and marketing communications from BrillianceLab, including those sent by automated means. Consent is not a condition of purchase. Standard message and data rates may apply. You may opt out at any time by replying STOP to texts, clicking unsubscribe in emails, or contacting us.
Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force.
Waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
Assignment. You may not assign your rights under these Terms without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.
Entire Agreement. These Terms, together with the Privacy Policy and any Order Form, Statement of Work, or Subscription confirmation, constitute the entire agreement between you and BrillianceLab and supersede all prior agreements relating to the Services.
Changes to These Terms. We may modify these Terms at any time. Material changes will be communicated by email or in-product notice. Your continued use of the Services after changes take effect constitutes your acceptance of the modified Terms.
Language. These Terms are written in English. In the event of any translation, the English version prevails.
For questions about these Terms or our Privacy Policy, you can contact us through the contact information provided on our Site.
© 2026 BrillianceLab Terms & Conditions
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